We take your privacy seriously here at Quantyra Forgeverse Fitness
Last Updated: October 30, 2025
Hey there! Look, we get it - privacy policies can be a real snooze-fest. But since you're trusting us with your fitness journey (and your personal info), we figured you deserve to know exactly what we do with your data.
This policy covers Quantyra Forgeverse Fitness, located at 1285 Pacific Boulevard, Vancouver, BC V6Z 2X5, Canada. We're all about transparency here, just like we are with your training progress.
By using our services, website, or just walking through our doors, you're agreeing to this policy. If something doesn't sit right with you, let's talk about it - shoot us a message at info@quantyraforgeverse.info.
When you sign up or book classes, we'll need the basics - your name, email, phone number, address, date of birth, and emergency contact info. Pretty standard stuff that helps us keep you safe and in the loop.
Since we're dealing with high-performance training, we gotta know about any medical conditions, injuries, fitness goals, and your current fitness level. Your personal trainer needs this to make sure they're not pushing you in the wrong direction. We also track your workout progress, attendance, and performance metrics - that's how we help you crush those PRs.
Credit card details, billing addresses, membership plans - the usual stuff to keep your membership active. We use secure third-party processors for this, so we're not storing your full card details on our end.
Our website collects IP addresses, browser types, and how you navigate around. In the gym, we've got security cameras rolling (nobody wants their equipment stolen), and we track facility access through our check-in system.
We're not selling your info to random companies, period. But there are some situations where we need to share data:
Payment processors, scheduling software, email platforms - basically the tech that keeps us running smoothly. They only get what they need to do their job, and they're bound by strict confidentiality agreements.
If the law says we gotta hand over information (court orders, investigations, that kind of thing), we will. We'll always try to let you know unless we're legally prohibited from doing so.
If there's a medical emergency, we're sharing your emergency contact info and relevant health details with first responders. Your safety comes first.
If we ever sell the business or merge with another gym (not planning on it, but you never know), your data would transfer to the new owners under the same privacy protections.
We take security seriously - not as seriously as proper squat form, but close. Here's what we do to protect your data:
That said, nothing's 100% bulletproof. If there's ever a data breach, we'll let you know right away and tell you what steps to take.
Under Canadian privacy laws (PIPEDA, for those keeping track), you've got some solid rights when it comes to your personal data:
You can ask to see what info we have on you. We'll provide it within 30 days, usually sooner.
Got a new phone number? Address changed? Let us know and we'll update it. You can do most of this through your member portal too.
Once your membership ends and any legal retention periods are done, you can ask us to delete your info. Some stuff we gotta keep for tax purposes, but we'll explain what and why.
Not interested in hearing about new classes or events? No problem - just click unsubscribe on any email or tell us directly. You'll still get the important stuff like billing notices.
Changed your mind about something you agreed to? Let us know. Just keep in mind that for some things (like health info for training purposes), withdrawing consent might mean we can't provide certain services safely.
Our website uses cookies - not the kind you eat after a tough WOD, the digital ones. Here's the breakdown:
These keep the site working - handling logins, remembering your cart, that stuff. Can't really turn these off without breaking things.
We use these to see how people use our site - what pages are popular, where folks are getting stuck. Helps us make the site better. You can opt out of these if you want.
Sometimes we'll use cookies to show you relevant ads if you've checked out our site. You can block these through your browser settings.
Most browsers let you control cookies - check your browser settings if you want to manage them. Just know that blocking some cookies might make the site wonky.
We don't keep your data forever - that'd be creepy and unnecessary. Here's how long we hold onto different types of info:
After these periods, we securely delete or anonymize your data. If you want something deleted sooner (and we can legally do it), just ask.
Our programs are designed for adults (18+) and youth athletes with parental supervision. If you're under 18, we need a parent or guardian to sign off on your membership and provide consent for data collection.
For youth members (ages 14-17), we collect the same types of info but we're extra careful with it. Parents can access and manage their kid's data anytime, and we'll never market directly to minors.
If you're a parent and have questions about what we collect for youth programs or our athletic performance training for younger athletes, give us a call at (604) 555-8947.
We might update this policy from time to time - new laws, new services, whatever comes up. When we make significant changes, we'll let you know via email and post a notice at the gym.
The "Last Updated" date at the top of this page will always show when we last made changes. We encourage you to check back occasionally, especially if you're the type who actually reads these things (respect).
If you keep using our services after we post changes, that means you're cool with the updated policy. If you're not cool with it, let's talk - or if you need to, you can cancel your membership.
Got questions about this policy? Want to exercise your rights? Just want to chat about how we handle your data? We're here for it.
Address: 1285 Pacific Boulevard, Vancouver, BC V6Z 2X5, Canada
Phone: (604) 555-8947
Email: info@quantyraforgeverse.info
We'll respond to privacy requests within 30 days, usually much faster. If you've got a complaint about how we've handled your data, you can also contact the Office of the Privacy Commissioner of Canada.
Download a PDF version of our privacy policy to keep on file or review offline.
Download Privacy Policy PDF